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If you are on a maintenance program with us- please contact us so we may walk you thru the process

This page displays both the Inbound and the Outbound Rules that have been created for the selected domain. To see the processing rules for a different domain, select the domain name from the list box. You can view Inbound and Outbound rules by selecting either Inbound or Outbound from the Bound list box. The screen will automatically refresh and display the rules for the selection that you made.

  • Name. The number of the rule in the processing order. You cannot name processing rules, they are identified only by their sequence in the list (i.e. Rule1, Rule 2).
  • Field. The field that the rule searches in: Subject, To, From, Sender, Header or Body.
  • Rule. Either Contains or Doesn't Contain. (eg. To filter all emails that contain the word sex, select the contain option)
  • Value. The search string, or phrase that the rule searches for. This section displays all conditions for the rule.
  • Send To. The name of the mailbox to which messages meeting the rule criteria will be sent.
  • Working with Processing Rules
    • To add a processing rule, click on Add and the Edit Inbound Rule page is displayed.. For more information on adding a processing rule, click the Help button on that page.
    • Adding rule: Select desired field to be filtered ( FROM, TO, SENDER). Eg. To filter incoming e-mails the FROM field would be selected.
    • Select whether the filtered e-mail will be evaluated on whether or not it will CONTAIN or NOT CONTAIN the filter phrase
    • Enter word or phrase to be filtered
    • Select Add condition
    • Another phrase can be added to existing rules via the InsertAND and insert OR tabs. Select the existing rule and the desired option. This will add the ADD or OR term into the rule box. Complete the same steps to add the new phrase.
    • To edit a processing rule, click on the pencil icon located next to the rule that you want to edit.
    • To delete a processing rule, click on the trash icon located next to the rule that you want to delete. To delete all of the rules, click Delete All.
    • To move a processing rule up in the list, click on the up arrow icon located next to the rule.
    • To move a processing rule down in the list, click on the down arrow icon located next to the rule.

Additional information about all IMAIL features can be received from the help tab.


*Password: for security reasons passwords on the server are encrypted; thus we are not able to read them. We could only reset your password. Be sure to modify your Email client (program) password to reflect same.

IMPORTANT - Please read it:

It is not recommended nor webmail (Imail or Qmail) was intended to be used in place of your local Email client (program on your PC), or as storage for your email.

Choosing the more appropriate email server (POP vs. Exchange server):

POP servers are ONLY used to pass messages. It is not recommended to use as Exchange server:

  1. Download messages to your local email client. New messages will have no room to come in if your email box is filled with old messages.

  2. Do not store message unlike exchange server, POP servers are not backed up. Thus if any technical issues occur that causes loss of emails from the server; messages on the server will not be recovered

  3. Webmail is a convenient feature to allow you access to new mail and send email when you are out of the office.  It is not intended to be used as your regular email client.

  4. Virus protection- standard PC virus programs DO NOT protect the browser. Virus software such Norton only protect the C drive of the PC it is installed on. Unless you are familiar with email it is not recommended that you open emails thru webmail unless you are familiar or expecting the email.

  5. Spam control- Both Imail & Qmail have content filtering capabilities (Imail is more advanced). This option is used to manage and control unwanted email. Since each of us get different types of email and what one considers spam may be expectable for another- spam filtering rules is managed by the user.

Exchange Server: Is a more advanced way of dealing with emails including mobile email management (blackberry, treo, etc..)

Exchange server is designed for users that wish to:

  1. Use server as their own email PC
  2. Use server email client as their own email client
  3. Save all messages on the server (option to upgrade box size if needed)
  4. Scan all personal emails on the server level
  5. Spam managed (rules updated daily) by 3rd party
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