Click here- For printed version of these instruction

1. From Administrative Account Options (drop-down), select User Administration. Click Add, enter the new user account information, and click Save.
2. User ID. This is the User ID for the mail account. The User ID must be unique within the system. It can be from 3 to 30 letters and numbers and cannot contain spaces. You can use the hyphen, underscore, and period characters in the User ID. The last hyphen is a User ID is used to delimit a mailbox name. For example, if mail is sent to the address mr-fred-account@ipswitch.com, IMail Server reads account as a mailbox that belongs to mr-fred.
3. Enter the user's First and Last Name.
4. Password. In the Password box, enter a Password and confirm it. The password must be between 4 and 15 characters. Each user could change their password after they login thru Imail with their own account from Personal Account Options drop-down)
5. Max Mailbox Size. This is the maximum size allowed for the total of all mailboxes in the users mail account. If new mail would cause the total size to exceed this maximum, the mail is returned to the sender. Enter zero to use the host defaults; if the host default is also set to zero, the mailbox size is unlimited. Suggested size is 10 million (10000000).
6. Max Num Messages. This is the total number of messages (for all mailboxes) allowed in the users mail account. If new mail would cause this maximum to be exceeded, the mail is returned to the sender. Enter zero to use the host defaults; if the host default is also set to zero, the mail box size is unlimited. Note that 1,000,000 is a small mailbox size
7. Set any of the following user attributes:
   • User cannot change password. Select this option to prevent the user from changing their password remotely.
   • Account access disabled. Select this option to prohibit the user from accessing the account remotely through POP3 or IMAP4. This option allows you disable the account without changing the user's password or removing them from the system.
   • Hide from information services. Select this option to prevent the distribution of any information about this user through Finger, LDAP, or Whois if you have the Finger, LDAP, or Whois servers running.
   • Host Administrator. Select this option if you want this user to add, modify, or delete users and aliases on their mail host by using IMail Remote Administration utility, the Web Remote Administration utility, or Web Messaging. To use the web utilities, Allow Web Access must also be selected.
   • Allow Web Access. Select this option to allow this user to access their account via the Web Remote Administration utility (provided the utility is configured) and Web Messaging.
   • List Administrator. Select this option if you want this user to add, modify, or delete list server mailing lists.
   • User cannot modify LDAP attributes. Select this option to prohibit the user from modifying their LDAP attributes (name, address, organization, etc.).
8. After completing form, select SAVE. Confirmation that User had been added will appear along with option to return to user administrator.

Additional information about all IMAIL features can be received from the help tab.

IMPORTANT - Please read it:

It is not recommended nor webmail (Imail or Qmail) was intended to be used in place of your local Email client (program on your PC), or as storage for your email.

Choosing the more appropriate email server (POP vs. Exchange server):

POP servers are ONLY used to pass messages. It is not recommended to use as Exchange server:

1. Download messages to your local email client. New messages will have no room to come in if your email box is filled with old messages.

2. Do not store message unlike exchange server, POP servers are not backed up. Thus if any technical issues occur that causes loss of emails from the server; messages on the server will not be recovered

3. Webmail is a convenient feature to allow you access to new mail and send email when you are out of the office.  It is not intended to be used as your regular email client.

4. Virus protection- standard PC virus programs DO NOT protect the browser. Virus software such Norton only protect the C drive of the PC it is installed on. Unless you are familiar with email it is not recommended that you open emails thru webmail unless you are familiar or expecting the email.

5. Spam control- Both Imail & Qmail have content filtering capabilities (Imail is more advanced). This option is used to manage and control unwanted email. Since each of us get different types of email and what one considers spam may be expectable for another- spam filtering rules is managed by the user.

Exchange Server: Is a more advanced way of dealing with emails including mobile email management (blackberry, treo, etc..)

Exchange server is designed for users that wish to:

1. Use server as their own email PC
2. Use server email client as their own email client
3. Save all messages on the server (option to upgrade box size if needed)
4. Scan all personal emails on the server level
5. Spam managed (rules updated daily) by 3rd party