| Do you have the capacity?
|
Most in-house solutions use a
single server and rarely upgrade it. |
Link2CITY will setup servers with
all the disk space and horsepower to handle your
current and future needs, upgrading and adding
servers as needed. |
| Do you have enough servers?
|
Most in-house solutions pile all
related software and services onto a single server.
This impacts performance and security. |
Link2CITY provides separate
dedicated servers for WebMail, email filtering and
processing, web hosting, and databases. We add new
servers as capacity requirements grow. |
| What if a hard drive or power
supply should fail on your server? |
Many in-house solutions do not
use RAID – Redundant disk arrays.. |
Link2CITY's email servers have
RAID disk arrays and redundant power supplies to
protect them against these kind of failures.
|
| What if hardware should fail?
|
Most in-house solutions have few,
if any, replacement parts available. |
Link2CITY has replacement parts
for all servers constantly ready so that any
defective part can be replaced within one hour.
|
| What if your Internet
connection goes down? |
Most in-house solutions have only
a single connection to the Internet – if this goes
down, their email goes down. |
Link2CITY uses redundant high
speed connections directly to the Internet backbone
so that your servers will have lots of fast
bandwidth and will always be connected even if major
backbone providers have issues. |
| What if the power fails in
your building? |
Most in-house solutions do not
have significant power backups to handle extended
power outages. |
Link2CITY employs redundant fail
over UPS power supplies and electrical generators to
make sure that electricity is never an issue.
|
| What if an unauthorized person
gets physical access to your servers?
|
Most in-house solutions permit
all employees access to their servers, leading to
many security problems. |
Link2CITY's servers are in a
secure data center that is inaccessible to anyone
but authorized technicians; biometric scanners are
employed as part of a two-phase access system.
|
| What about backups?
|
Most in-house solutions perform
only simple backups and these are usually kept in
the same location as the servers. |
Link2CITY uses separate backup
servers both on-site and off-site for maximum data
protection. |
| What about email bombs and
email denial of service attacks? |
Most in-house solutions do not
have the capacity to handle the effects of massive
amounts of email that can arrive during a denial of
service attack or due to a new email worm. This
causes an immediate outage until the problem can be
resolved. |
Link2CITY uses a large array of
servers dedicated to handing your inbound email
which can absorb many kinds of attacks. These
servers are also separate from your email server.
Email Defense users are implicitly protected from
any kind of email attack by Email Defense's Attack
Guard features. |
| What do you do about serious
new viruses that come out and which are not covered
by your software? |
Most in-house solutions are out
of luck until they upgrade their software. Most
in-house solutions do not employ people dedicated to
24/7 Spam and Virus protection. |
Email Defense employs a team of
technicians who monitor Internet email 24/7 and
implement filters against new viruses and threats
within hours of their appearance – well before the
official filters are available from companies like
McAfee and Sophos. |
| What if your users have
questions or problems? |
Your in-house staff must be ready
to support your users and their issues whatever and
whenever they may be. |
Link2CITY's 24/7 technical
support consists of experts in email services, who
are dedicated to supporting users. |
| What if there is a problem in
the middle of the night? |
Most in-house email will be down
until sometime the next day (or later) when an
on-staff technician figures out how to fix the
problem. |
Link2CITY's data center
technicians are monitoring the servers 24/7 and can
respond to serious server issues within minutes of
their appearance and resolve them any time day or
night – even if this means replacing hardware.
|
| What if you need new features
or services? |
This will require you to have
developers on staff who can create the features you
need. Most in-house solutions lack the extensive
feature-set that Link2CITY already offers.
|
Link2CITY is constantly adding
new cutting-edge features and services, many of
which are based on client requests. |
| What about security?
|
Are the communications to and
from your email servers secure? Is the data stored
on the servers secured? Can unauthorized people
access your email? |
Link2CITY offers SSL for
encrypting all email services including WebMail. We
have a very specific privacy policy and lock our
servers down to be as secure as possible |